FAQs

Most of our tickets are sold via Skiddle or Ticketmaster. You can find links to official ticketing outlets on our Upcoming Events page. Tickets will come offline a minimum of an hour before doors open. For events that aren’t sold out, you will be able to buy tickets on the door, but please note that tickets purchased on the door will be slightly more expensive.

We aim to make all our events as accessible as possible, but all venues will be different. For detailed accessibility information we recommend visiting each venue’s website, or reaching out to the Deadly team via our contact form.

Yes, we can provide a complimentary companion ticket if you require one in order to attend the event.
Please email us via thedeadlydecorstore@gmail.com attaching one form of evidence of eligibility, and one of our team will get back to you.

Full list of accepted evidence below.

Note: Any amounts or other non-relevant sensitive information can be blanked out.

• Disability Living Allowance (DLA) or War Pensioners’ Mobility Supplement (or government standard equivalent)
• Personal Independence Payments (PIP)
• Receipt of either the Severe Disablement Allowance or Attendance Allowance
• War Pensioners’ Mobility Allowance or War or Service Disablement Pension for 80% or more disability
• Blind or partially sighted registration certificate (BD8 or CVI Certificate) or evidence from an eye specialist, for example an optometrist, that the individual would qualify to be registered as severely sight impaired (blind) or sight impaired (partially sighted)
• A personal letter from a GP, community nurse, social worker or consultation letter that states the individual has a long term impairment or ‘disability’ and requires assistance
• Confirmation in writing from Social Services that the individual is included on their Deaf Register, or a letter or report from an aural specialist confirming that hearing loss has been recorded at 70 – 95 dBHL or worse

We also accept the Access Card and customers requesting a Companion ticket with the +1 symbol on their card will receive one without the need for any further information (unless the event is sold out or tickets have been purchased via an unofficial ticketing outlet, or resale).

Someone with a severe disability may require more than one companion. If this is the case, evidence from a medical professional will need to be provided which states the number of PA tickets the customer will need in order to support them during the event. We are always happy to discuss over the phone.

Of course you can! Drop us a message using our contact form and we’ll be in touch.

Please note, we are currently at our capacity for event photographers.